{"id":2154,"date":"2026-05-13T15:08:35","date_gmt":"2026-05-13T15:08:35","guid":{"rendered":"https:\/\/studysafe.travel\/?page_id=2154"},"modified":"2026-05-14T09:32:03","modified_gmt":"2026-05-14T09:32:03","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/studysafe.travel\/es\/im-going-to-ireland\/interns\/first-registration\/faqs\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"
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<\/div>\n\n\n\n
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Everything interns ask before booking<\/h5>\n\n\n\n

Preguntas Frecuentes<\/h1>\n\n\n\n

Clear answers on eligibility, emergency medical cover, claims, key limits, payments, and policy documents for international interns travelling to Ireland for a professional internship, placement or traineeship.<\/p>\n\n\n

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<\/path><\/svg>Preguntas generales<\/span><\/div><\/div>
<\/path><\/svg>Cobertura<\/span><\/div><\/div>
<\/path><\/svg>Elegibilidad<\/span><\/div><\/div>
<\/path><\/svg>Reserva y Pago<\/span><\/div><\/div>
<\/path><\/svg>Planes, Fechas y Alcance<\/span><\/div><\/div>
<\/path><\/svg>Reclamaciones y Soporte<\/span><\/div><\/div>
<\/path><\/svg>L\u00edmites Clave y Excesos<\/span><\/div><\/div>
<\/path><\/svg>Soluci\u00f3n de problemas<\/span><\/div><\/div>
<\/path><\/svg>Documentos y Legal<\/span><\/div><\/div><\/div><\/div>
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\u00bfQu\u00e9 es StudySafe?<\/strong><\/summary>\n

StudySafe helps international travellers access suitable insurance routes before going abroad for study, internships, training placements or related international experiences.<\/p>\n<\/details>\n\n\n\n

Is this page for interns only?<\/strong><\/summary>\n

Yes. This route is designed for international interns travelling to Ireland for an internship, professional placement, work experience, traineeship or similar temporary programme.<\/p>\n<\/details>\n\n\n\n

Can students use this route?<\/strong><\/summary>\n

If you are travelling mainly for a higher education, university or college programme, you should use the student route instead. This page is focused on interns and placement participants.<\/p>\n<\/details>\n\n\n\n

\u00bfEs este seguro de salud privado?<\/strong><\/summary>\n

No. This is medical expenses travel insurance. It is designed mainly for eligible emergency medical situations and defined travel-related benefits, not routine private healthcare.<\/p>\n<\/details>\n\n\n\n

\u00bfEste plan incluye cancelaci\u00f3n o interrupci\u00f3n?<\/strong><\/summary>\n

This route is focused on Multirisk benefits. It may include limited rearrangement before departure, but it should not be presented as full cancellation or curtailment cover.<\/p>\n<\/details>\n\n\n\n

\u00bfEste plan cubre equipaje o pertenencias personales?<\/strong><\/summary>\n

No. This page is focused on medical expenses and defined Multirisk benefits. It does not include baggage, belongings or personal possessions cover.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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\u00bfDe qu\u00e9 trata esta p\u00f3liza en t\u00e9rminos sencillos?<\/strong><\/summary>\n

Eligible emergency medical expenses if you become suddenly ill or injured while in Ireland, plus emergency assistance, medically necessary repatriation and defined benefits such as personal liability, personal accident and hospital benefit.<\/p>\n<\/details>\n\n\n\n

\u00bfEsta cobertura es para emergencias o atenci\u00f3n m\u00e9dica de rutina?<\/strong><\/summary>\n

It is mainly for unexpected emergencies. Routine check-ups, elective care, ongoing treatment and non-urgent healthcare are generally outside the purpose of this cover.<\/p>\n<\/details>\n\n\n\n

Los gastos m\u00e9dicos de emergencia pueden incluir:<\/strong><\/summary>\n

Eligible emergency treatment may include hospital care, urgent doctor visits, necessary tests, ambulance costs and prescribed medication related to a covered emergency, subject to limits and policy conditions.<\/p>\n<\/details>\n\n\n\n

\u00bfSe cubren las condiciones m\u00e9dicas preexistentes?<\/strong><\/summary>\n

In general, no. Pre-existing conditions are usually excluded unless they are specifically accepted under the policy wording or included in the accepted conditions list.<\/p>\n<\/details>\n\n\n\n

\u00bfSe incluye la atenci\u00f3n dental de emergencia?<\/strong><\/summary>\n

Emergency dental treatment for immediate pain relief may be covered up to the policy limit, provided the claim meets the policy conditions.<\/p>\n<\/details>\n\n\n\n

\u00bfLa p\u00f3liza incluye repatriaci\u00f3n?<\/strong><\/summary>\n

S\u00ed. La repatriaci\u00f3n y ciertos gastos de emergencia relacionados pueden estar cubiertos cuando sean m\u00e9dicamente necesarios y se gestionen de acuerdo con las condiciones de la p\u00f3liza.<\/p>\n<\/details>\n\n\n\n

\u00bfHay un doctor en l\u00ednea o servicio de telemedicina?<\/strong><\/summary>\n

Yes. Digital Doctor or telemedicine support may be available for suitable non-emergency medical issues, depending on the assistance process shown in your documents.<\/p>\n<\/details>\n\n\n\n

\u00bfEst\u00e1n cubiertas las recetas?<\/strong><\/summary>\n

Prescriptions may be covered when related to a new covered condition. Prescriptions for pre-existing or ongoing conditions are generally not included.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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\u00bfPara qui\u00e9n est\u00e1 dise\u00f1ado este plan?<\/strong><\/summary>\n

It is designed for international interns travelling to Ireland for a temporary internship, professional placement, traineeship, work experience or similar recognised programme.<\/p>\n<\/details>\n\n\n\n

Do I need a valid visa or immigration permission?<\/strong><\/summary>\n

Yes. You must hold the visa, immigration permission or legal basis required for your stay in Ireland for the full insured period.<\/p>\n<\/details>\n\n\n\n

\u00bfHay un l\u00edmite de edad?<\/strong><\/summary>\n

Yes. You must meet the age requirements shown in the policy documents. For this route, the insured person must be under 75 on the cover start date.<\/p>\n<\/details>\n\n\n\n

\u00bfLa cobertura se aplica en mi pa\u00eds de origen?<\/strong><\/summary>\n

No. There is no cover in your home country during the insured period.<\/p>\n<\/details>\n\n\n\n

Are holidays covered during my internship?<\/strong><\/summary>\n

Holidays may be covered only within the rules and limits of the policy. For this route, holidays are limited to a maximum of 21 consecutive days within the insured period.<\/p>\n<\/details>\n\n\n\n

\u00bfLos avisos de viaje afectan la cobertura?<\/strong><\/summary>\n

S\u00ed. Si las restricciones o avisos de viaje oficiales se aplican de manera que afecten su viaje, la cobertura puede estar restringida o no disponible.<\/p>\n<\/details>\n\n\n\n

\u00bfMis datos personales deben coincidir con mis documentos oficiales?<\/strong><\/summary>\n

Yes. Your full name, date of birth, passport details, internship details and policy dates should be accurate and consistent with your official documents.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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\u00bfC\u00f3mo reservo?<\/strong><\/summary>\n

Choose the option that matches your internship stay in Ireland, complete the booking form carefully, upload the required internship, placement or host organisation document, and pay securely online.<\/p>\n<\/details>\n\n\n\n

What document do I need to upload?<\/strong><\/summary>\n

You may be asked to upload an internship confirmation, placement letter, host company letter, training agreement or another document confirming your internship or placement in Ireland.<\/p>\n<\/details>\n\n\n\n

\u00bfCon cu\u00e1nta antelaci\u00f3n puedo comprar?<\/strong><\/summary>\n

You can generally buy before your departure. Early booking is recommended so your details and dates can be checked before you travel.<\/p>\n<\/details>\n\n\n\n

\u00bfQu\u00e9 documentos recibir\u00e9?<\/strong><\/summary>\n

You should receive your certificate of insurance together with the key policy documents that explain benefits, limits, exclusions and claims steps.<\/p>\n<\/details>\n\n\n\n

\u00bfCu\u00e1nto tiempo tardar\u00e9 en recibir mis documentos?<\/strong><\/summary>\n

In most cases, documents are issued by email after successful payment, subject to correct details, required documents and final processing checks.<\/p>\n<\/details>\n\n\n\n

\u00bfPuedo pagar con tarjeta?<\/strong><\/summary>\n

S\u00ed. Puede pagar en l\u00ednea con tarjeta de cr\u00e9dito o d\u00e9bito.<\/p>\n<\/details>\n\n\n\n

\u00bfPuedo pagar a plazos?<\/strong><\/summary>\n

No. Este es un pago \u00fanico.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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\u00bfQu\u00e9 opci\u00f3n deber\u00eda elegir?<\/strong><\/summary>\n

Choose the option that matches your internship or placement duration in Ireland. Your policy dates should reflect your intended insured period abroad.<\/p>\n<\/details>\n\n\n\n

\u00bfQu\u00e9 duraciones suelen estar disponibles?<\/strong><\/summary>\n

The available duration depends on the options shown at checkout. Always choose the one that best matches your internship period and travel dates.<\/p>\n<\/details>\n\n\n\n

\u00bfCu\u00e1ndo empieza la cobertura?<\/strong><\/summary>\n

La cobertura comienza en la fecha de inicio de la cobertura que se muestra en su certificado de seguro, siempre que su reserva se haya procesado correctamente y se hayan emitido sus documentos.<\/p>\n<\/details>\n\n\n\n

\u00bfSe puede dar efecto retroactivo a la p\u00f3liza?<\/strong><\/summary>\n

No. La p\u00f3liza no puede ser retroactiva.<\/p>\n<\/details>\n\n\n\n

\u00bfPuedo comprar despu\u00e9s de que mi viaje ya haya comenzado?<\/strong><\/summary>\n

Sometimes yes, but there is no backdating. If you already travelled without continuous prior cover, a waiting period may apply before protection starts.<\/p>\n<\/details>\n\n\n\n

Can I use this route for a study programme?<\/strong><\/summary>\n

No. This route is for interns and placement participants. If your main purpose is university, college or higher education study, use the student route instead.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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\u00bfC\u00f3mo hago una reclamaci\u00f3n?<\/strong><\/summary>\n

Siga las instrucciones de reclamaci\u00f3n en sus documentos de p\u00f3liza y presente la reclamaci\u00f3n con toda la evidencia de respaldo lo antes posible despu\u00e9s del incidente.<\/p>\n<\/details>\n\n\n\n

\u00bfQu\u00e9 documentos necesito generalmente para una reclamaci\u00f3n m\u00e9dica?<\/strong><\/summary>\n

Usually a medical report or certificate, itemised invoice, receipts or proof of payment, and prescriptions where relevant. Keep all documents from the start.<\/p>\n<\/details>\n\n\n\n

\u00bfNecesito contactar a asistencia de emergencia antes de la admisi\u00f3n al hospital?<\/strong><\/summary>\n

Yes. If hospitalisation, inpatient treatment or repatriation may be needed, contact the 24\/7 emergency assistance line before incurring inpatient expenses whenever possible.<\/p>\n<\/details>\n\n\n\n

Qu\u00e9 debo hacer si necesito un m\u00e9dico pero no estoy hospitalizado<\/strong><\/summary>\n

For non-hospital cases, you can usually go to the nearest clinic or doctor, pay the cost, keep the documents and then request reimbursement if the case is eligible.<\/p>\n<\/details>\n\n\n\n

\u00bfPuedo usar telemedicina primero?<\/strong><\/summary>\n

Yes. For suitable non-hospital cases, contact the assistance service shown in your documents and ask whether Digital Doctor or telemedicine is appropriate for your case.<\/p>\n<\/details>\n\n\n\n

\u00bfQu\u00e9 idiomas est\u00e1n disponibles en el servicio de asistencia?<\/strong><\/summary>\n

Support may be available in English, Spanish, Italian and German, depending on the assistance service and case type.<\/p>\n<\/details>\n\n\n\n

\u00bfCu\u00e1nto tiempo tardan las reclamaciones?<\/strong><\/summary>\n

Depende de la complejidad del caso y de lo completos que sean sus documentos. La informaci\u00f3n faltante es una de las principales razones de los retrasos.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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\u00bfCu\u00e1l es el l\u00edmite m\u00e1ximo de atenci\u00f3n m\u00e9dica de emergencia?<\/strong><\/summary>\n

Emergency medical, repatriation and related covered expenses may be insured up to \u20ac10,000,000<\/strong>, sujeto a la redacci\u00f3n de la p\u00f3liza.<\/p>\n<\/details>\n\n\n\n

\u00bfCu\u00e1l es el exceso?<\/strong><\/summary>\n

El exceso es la cantidad que usted paga por una reclamaci\u00f3n elegible antes de que la p\u00f3liza contribuya. Para este producto de Irlanda, el exceso est\u00e1ndar es \u20ac80<\/strong> en las secciones pertinentes.<\/p>\n<\/details>\n\n\n\n

\u00bfCu\u00e1ndo aplica el exceso?<\/strong><\/summary>\n

Generalmente se aplica por incidente o siniestro en la secci\u00f3n bajo la cual est\u00e1s reclamando, tal como se establece en el anexo de la p\u00f3liza.<\/p>\n<\/details>\n\n\n\n

\u00bfCu\u00e1l es el l\u00edmite de responsabilidad personal?<\/strong><\/summary>\n

El l\u00edmite de responsabilidad personal puede ser de hasta \u20ac2,000,000<\/strong>, subject to the section rules, exclusions and excess.<\/p>\n<\/details>\n\n\n\n

What are the hospital benefit, personal accident and emergency dental limits?<\/strong><\/summary>\n

El beneficio hospitalario puede ser de hasta \u20ac100<\/strong>, accidente personal hasta \u20ac25,000<\/strong>, y dental de emergencia hasta \u20ac300<\/strong>, dependiendo de la reclamaci\u00f3n exacta y las condiciones de la p\u00f3liza.<\/p>\n<\/details>\n\n\n\n

\u00bfD\u00f3nde puedo ver los l\u00edmites y exclusiones exactos?<\/strong><\/summary>\n

Your certificate and full policy documents show the benefit schedule, definitions, conditions and exclusions. Always read those documents carefully before booking and before travelling.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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No veo el formulario de reserva. \u00bfQu\u00e9 debo hacer?<\/strong><\/summary>\n

Prueba con un navegador diferente, actualiza la p\u00e1gina y desactiva temporalmente los bloqueadores de scripts o extensiones de privacidad para la p\u00e1gina de reserva.<\/p>\n<\/details>\n\n\n\n

No he recibido mi correo electr\u00f3nico. \u00bfQu\u00e9 debo hacer?<\/strong><\/summary>\n

Revise primero su carpeta de spam o correo no deseado. Si no lo encuentra all\u00ed, p\u00f3ngase en contacto con StudySafe con su nombre completo y el n\u00famero de referencia de su reserva, si est\u00e1 disponible.<\/p>\n<\/details>\n\n\n\n

My host company asked for proof of insurance. What should I provide?<\/strong><\/summary>\n

Utilice su certificado de seguro y cualquier documento de p\u00f3liza de apoyo emitido con su pedido.<\/p>\n<\/details>\n\n\n\n

\u00bfTengo que aceptar los t\u00e9rminos y pol\u00edticas para reservar?<\/strong><\/summary>\n

Yes. You will be asked to confirm that you have read and accepted the relevant terms, policies and insurance documents during checkout.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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\u00bfQu\u00e9 es el certificado de seguro?<\/strong><\/summary>\n

It is the document that confirms your policy number, insured person details, programme or internship details, and your period of insurance.<\/p>\n<\/details>\n\n\n\n

\u00bfQu\u00e9 documentos deber\u00eda leer antes de viajar?<\/strong><\/summary>\n

Read your certificate of insurance, the product summary document and the full policy wording. Together they explain what is covered, what is not covered and how claims work.<\/p>\n<\/details>\n\n\n\n

Introduje los datos incorrectos. \u00bfPuedo corregirlos?<\/strong><\/summary>\n

P\u00f3ngase en contacto con StudySafe lo antes posible. Algunas correcciones pueden ser posibles antes de que se emitan los documentos, mientras que otras pueden requerir una reemisi\u00f3n dependiendo del cambio.<\/p>\n<\/details>\n\n\n\n

\u00bfA qui\u00e9n debo contactar si tengo preguntas sobre mi p\u00f3liza?<\/strong><\/summary>\n

Contacte a StudySafe para preguntas sobre reservas y documentos. Si necesita ayuda m\u00e9dica urgente durante su viaje, utilice el n\u00famero de asistencia de emergencia 24\/7 que figura en sus documentos.<\/p>\n<\/details>\n\n\n\n

\u00bfD\u00f3nde puedo encontrar sus pol\u00edticas, como la de privacidad y t\u00e9rminos de servicio?<\/strong><\/summary>\n

Est\u00e1n disponibles en la secci\u00f3n Legal del sitio web.<\/p>\n<\/details>\n\n\n\n

\u00bfQu\u00e9 deber\u00eda leer antes de reservar?<\/strong><\/summary>\n

You should read the Important Information & Insurance Documents page before booking. It brings together the main eligibility points, key product facts, claims and emergency support information, and links to the applicable insurance documents, including the IPID and Full Policy Wording.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Everything interns ask before booking Frequently Asked Questions Clear answers on eligibility, emergency medical cover, claims, key limits, payments, and policy documents for international interns travelling to Ireland for a professional internship, placement or traineeship.<\/p>","protected":false},"author":1,"featured_media":0,"parent":2163,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-2154","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/studysafe.travel\/es\/wp-json\/wp\/v2\/pages\/2154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studysafe.travel\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studysafe.travel\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studysafe.travel\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/studysafe.travel\/es\/wp-json\/wp\/v2\/comments?post=2154"}],"version-history":[{"count":5,"href":"https:\/\/studysafe.travel\/es\/wp-json\/wp\/v2\/pages\/2154\/revisions"}],"predecessor-version":[{"id":2177,"href":"https:\/\/studysafe.travel\/es\/wp-json\/wp\/v2\/pages\/2154\/revisions\/2177"}],"up":[{"embeddable":true,"href":"https:\/\/studysafe.travel\/es\/wp-json\/wp\/v2\/pages\/2163"}],"wp:attachment":[{"href":"https:\/\/studysafe.travel\/es\/wp-json\/wp\/v2\/media?parent=2154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}