{"id":2154,"date":"2026-05-13T15:08:35","date_gmt":"2026-05-13T15:08:35","guid":{"rendered":"https:\/\/studysafe.travel\/?page_id=2154"},"modified":"2026-05-14T09:32:03","modified_gmt":"2026-05-14T09:32:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/studysafe.travel\/fr\/im-going-to-ireland\/interns\/first-registration\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"
\n\n\n
<\/div>\n\n\n\n
\n
Everything interns ask before booking<\/h5>\n\n\n\n

Foire Aux Questions<\/h1>\n\n\n\n

Clear answers on eligibility, emergency medical cover, claims, key limits, payments, and policy documents for international interns travelling to Ireland for a professional internship, placement or traineeship.<\/p>\n\n\n

\n
<\/path><\/svg>Questions g\u00e9n\u00e9rales<\/span><\/div><\/div>
<\/path><\/svg>Couverture<\/span><\/div><\/div>
<\/path><\/svg>\u00c9ligibilit\u00e9<\/span><\/div><\/div>
<\/path><\/svg>R\u00e9servation et Paiement<\/span><\/div><\/div>
<\/path><\/svg>Plans, Dates et P\u00e9rim\u00e8tre<\/span><\/div><\/div>
<\/path><\/svg>Revendications et soutien<\/span><\/div><\/div>
<\/path><\/svg>Plafonds et Exc\u00e9dents<\/span><\/div><\/div>
<\/path><\/svg>D\u00e9pannage<\/span><\/div><\/div>
<\/path><\/svg>Documents et juridique<\/span><\/div><\/div><\/div><\/div>
\n
\n
\n
Qu'est-ce que StudySafe ?<\/strong><\/summary>\n

StudySafe helps international travellers access suitable insurance routes before going abroad for study, internships, training placements or related international experiences.<\/p>\n<\/details>\n\n\n\n

Is this page for interns only?<\/strong><\/summary>\n

Yes. This route is designed for international interns travelling to Ireland for an internship, professional placement, work experience, traineeship or similar temporary programme.<\/p>\n<\/details>\n\n\n\n

Can students use this route?<\/strong><\/summary>\n

If you are travelling mainly for a higher education, university or college programme, you should use the student route instead. This page is focused on interns and placement participants.<\/p>\n<\/details>\n\n\n\n

S'agit-il d'une assurance maladie priv\u00e9e ?<\/strong><\/summary>\n

No. This is medical expenses travel insurance. It is designed mainly for eligible emergency medical situations and defined travel-related benefits, not routine private healthcare.<\/p>\n<\/details>\n\n\n\n

Ce plan inclut-il une annulation ou un raccourcissement ?<\/strong><\/summary>\n

This route is focused on Multirisk benefits. It may include limited rearrangement before departure, but it should not be presented as full cancellation or curtailment cover.<\/p>\n<\/details>\n\n\n\n

Ce plan couvre-t-il les bagages ou les effets personnels ?<\/strong><\/summary>\n

No. This page is focused on medical expenses and defined Multirisk benefits. It does not include baggage, belongings or personal possessions cover.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
Cette politique couvre quoi, en termes simples ?<\/strong><\/summary>\n

Eligible emergency medical expenses if you become suddenly ill or injured while in Ireland, plus emergency assistance, medically necessary repatriation and defined benefits such as personal liability, personal accident and hospital benefit.<\/p>\n<\/details>\n\n\n\n

Cette couverture est-elle pour les urgences ou pour les soins de sant\u00e9 courants ?<\/strong><\/summary>\n

It is mainly for unexpected emergencies. Routine check-ups, elective care, ongoing treatment and non-urgent healthcare are generally outside the purpose of this cover.<\/p>\n<\/details>\n\n\n\n

Les d\u00e9penses m\u00e9dicales d'urgence peuvent comprendre :<\/strong><\/summary>\n

Eligible emergency treatment may include hospital care, urgent doctor visits, necessary tests, ambulance costs and prescribed medication related to a covered emergency, subject to limits and policy conditions.<\/p>\n<\/details>\n\n\n\n

Les conditions m\u00e9dicales pr\u00e9existantes sont-elles couvertes ?<\/strong><\/summary>\n

In general, no. Pre-existing conditions are usually excluded unless they are specifically accepted under the policy wording or included in the accepted conditions list.<\/p>\n<\/details>\n\n\n\n

Les soins dentaires d'urgence sont-ils inclus ?<\/strong><\/summary>\n

Emergency dental treatment for immediate pain relief may be covered up to the policy limit, provided the claim meets the policy conditions.<\/p>\n<\/details>\n\n\n\n

La politique comprend-elle le rapatriement ?<\/strong><\/summary>\n

Oui. Le rapatriement et certaines d\u00e9penses d'urgence connexes peuvent \u00eatre couverts si cela est m\u00e9dicalement n\u00e9cessaire et effectu\u00e9 conform\u00e9ment aux conditions de la police.<\/p>\n<\/details>\n\n\n\n

Y a-t-il un m\u00e9decin en ligne ou un service de t\u00e9l\u00e9m\u00e9decine ?<\/strong><\/summary>\n

Yes. Digital Doctor or telemedicine support may be available for suitable non-emergency medical issues, depending on the assistance process shown in your documents.<\/p>\n<\/details>\n\n\n\n

Les ordonnances sont-elles couvertes ?<\/strong><\/summary>\n

Prescriptions may be covered when related to a new covered condition. Prescriptions for pre-existing or ongoing conditions are generally not included.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
\u00c0 qui s'adresse ce plan ?<\/strong><\/summary>\n

It is designed for international interns travelling to Ireland for a temporary internship, professional placement, traineeship, work experience or similar recognised programme.<\/p>\n<\/details>\n\n\n\n

Do I need a valid visa or immigration permission?<\/strong><\/summary>\n

Yes. You must hold the visa, immigration permission or legal basis required for your stay in Ireland for the full insured period.<\/p>\n<\/details>\n\n\n\n

Y a-t-il une limite d'\u00e2ge ?<\/strong><\/summary>\n

Yes. You must meet the age requirements shown in the policy documents. For this route, the insured person must be under 75 on the cover start date.<\/p>\n<\/details>\n\n\n\n

La couverture est-elle valable dans mon pays ?<\/strong><\/summary>\n

No. There is no cover in your home country during the insured period.<\/p>\n<\/details>\n\n\n\n

Are holidays covered during my internship?<\/strong><\/summary>\n

Holidays may be covered only within the rules and limits of the policy. For this route, holidays are limited to a maximum of 21 consecutive days within the insured period.<\/p>\n<\/details>\n\n\n\n

Les avis de voyage affectent-ils la couverture ?<\/strong><\/summary>\n

Oui. Si des restrictions de voyage officielles ou des avis de voyage s'appliquent d'une mani\u00e8re qui affecte votre voyage, la couverture peut \u00eatre restreinte ou indisponible.<\/p>\n<\/details>\n\n\n\n

Mes informations personnelles doivent-elles correspondre \u00e0 mes documents officiels ?<\/strong><\/summary>\n

Yes. Your full name, date of birth, passport details, internship details and policy dates should be accurate and consistent with your official documents.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
Comment r\u00e9server ?<\/strong><\/summary>\n

Choose the option that matches your internship stay in Ireland, complete the booking form carefully, upload the required internship, placement or host organisation document, and pay securely online.<\/p>\n<\/details>\n\n\n\n

What document do I need to upload?<\/strong><\/summary>\n

You may be asked to upload an internship confirmation, placement letter, host company letter, training agreement or another document confirming your internship or placement in Ireland.<\/p>\n<\/details>\n\n\n\n

Combien de temps \u00e0 l'avance puis-je acheter ?<\/strong><\/summary>\n

You can generally buy before your departure. Early booking is recommended so your details and dates can be checked before you travel.<\/p>\n<\/details>\n\n\n\n

Quels documents vais-je recevoir ?<\/strong><\/summary>\n

You should receive your certificate of insurance together with the key policy documents that explain benefits, limits, exclusions and claims steps.<\/p>\n<\/details>\n\n\n\n

Combien de temps faut-il pour obtenir mes documents ?<\/strong><\/summary>\n

In most cases, documents are issued by email after successful payment, subject to correct details, required documents and final processing checks.<\/p>\n<\/details>\n\n\n\n

Puis-je payer par carte ?<\/strong><\/summary>\n

Oui. Vous pouvez payer en ligne par carte de cr\u00e9dit ou de d\u00e9bit.<\/p>\n<\/details>\n\n\n\n

Puis-je payer en plusieurs fois ?<\/strong><\/summary>\n

Non. Il s'agit d'un paiement unique.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
Quelle option dois-je choisir ?<\/strong><\/summary>\n

Choose the option that matches your internship or placement duration in Ireland. Your policy dates should reflect your intended insured period abroad.<\/p>\n<\/details>\n\n\n\n

Quelles sont les dur\u00e9es g\u00e9n\u00e9ralement disponibles ?<\/strong><\/summary>\n

The available duration depends on the options shown at checkout. Always choose the one that best matches your internship period and travel dates.<\/p>\n<\/details>\n\n\n\n

Quand commence la couverture ?<\/strong><\/summary>\n

La couverture commence \u00e0 la date de d\u00e9but de couverture indiqu\u00e9e sur votre certificat d'assurance, \u00e0 condition que votre r\u00e9servation ait \u00e9t\u00e9 trait\u00e9e avec succ\u00e8s et que vos documents aient \u00e9t\u00e9 \u00e9mis.<\/p>\n<\/details>\n\n\n\n

La police peut-elle \u00eatre r\u00e9troactive ?<\/strong><\/summary>\n

Non. La police ne peut pas \u00eatre r\u00e9troactive.<\/p>\n<\/details>\n\n\n\n

Puis-je acheter apr\u00e8s le d\u00e9but de mon voyage ?<\/strong><\/summary>\n

Sometimes yes, but there is no backdating. If you already travelled without continuous prior cover, a waiting period may apply before protection starts.<\/p>\n<\/details>\n\n\n\n

Can I use this route for a study programme?<\/strong><\/summary>\n

No. This route is for interns and placement participants. If your main purpose is university, college or higher education study, use the student route instead.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
Comment faire une d\u00e9claration ?<\/strong><\/summary>\n

Suivez les instructions relatives aux d\u00e9clarations dans vos documents de police et soumettez la d\u00e9claration avec toutes les pi\u00e8ces justificatives d\u00e8s que possible apr\u00e8s l'incident.<\/p>\n<\/details>\n\n\n\n

Quels documents ai-je g\u00e9n\u00e9ralement besoin pour une demande de remboursement m\u00e9dical ?<\/strong><\/summary>\n

Usually a medical report or certificate, itemised invoice, receipts or proof of payment, and prescriptions where relevant. Keep all documents from the start.<\/p>\n<\/details>\n\n\n\n

Dois-je contacter les urgences avant d'\u00eatre admis \u00e0 l'h\u00f4pital ?<\/strong><\/summary>\n

Yes. If hospitalisation, inpatient treatment or repatriation may be needed, contact the 24\/7 emergency assistance line before incurring inpatient expenses whenever possible.<\/p>\n<\/details>\n\n\n\n

Que dois-je faire si j'ai besoin d'un m\u00e9decin mais que je ne suis pas hospitalis\u00e9 ?<\/strong><\/summary>\n

For non-hospital cases, you can usually go to the nearest clinic or doctor, pay the cost, keep the documents and then request reimbursement if the case is eligible.<\/p>\n<\/details>\n\n\n\n

Puis-je utiliser la t\u00e9l\u00e9m\u00e9decine d'abord ?<\/strong><\/summary>\n

Yes. For suitable non-hospital cases, contact the assistance service shown in your documents and ask whether Digital Doctor or telemedicine is appropriate for your case.<\/p>\n<\/details>\n\n\n\n

Quelles langues sont disponibles sur le service d'assistance ?<\/strong><\/summary>\n

Support may be available in English, Spanish, Italian and German, depending on the assistance service and case type.<\/p>\n<\/details>\n\n\n\n

Combien de temps prennent les r\u00e9clamations ?<\/strong><\/summary>\n

Cela d\u00e9pend de la complexit\u00e9 du dossier et de l'exhaustivit\u00e9 de vos documents. Les informations manquantes sont l'une des principales raisons des retards.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
Quel est le montant maximal de soins m\u00e9dicaux d'urgence ?<\/strong><\/summary>\n

Emergency medical, repatriation and related covered expenses may be insured up to \u20ac10,000,000<\/strong>, sous r\u00e9serve des termes de la police.<\/p>\n<\/details>\n\n\n\n

Quel est l'exc\u00e8s?<\/strong><\/summary>\n

L'exc\u00e9dent est le montant que vous payez pour une r\u00e9clamation admissible avant que la police ne contribue. Pour ce produit irlandais, l'exc\u00e9dent standard est \u20ac80<\/strong> dans les sections pertinentes.<\/p>\n<\/details>\n\n\n\n

Quand la franchise s'applique-t-elle ?<\/strong><\/summary>\n

Il s'applique g\u00e9n\u00e9ralement par sinistre ou par r\u00e9clamation dans le cadre de la garantie que vous invoquez, tel qu'indiqu\u00e9 dans les conditions particuli\u00e8res de la police.<\/p>\n<\/details>\n\n\n\n

Quelle est la limite de responsabilit\u00e9 personnelle ?<\/strong><\/summary>\n

La limite de la responsabilit\u00e9 personnelle peut \u00eatre jusqu'\u00e0 \u20ac2,000,000<\/strong>, subject to the section rules, exclusions and excess.<\/p>\n<\/details>\n\n\n\n

What are the hospital benefit, personal accident and emergency dental limits?<\/strong><\/summary>\n

Le b\u00e9n\u00e9fice hospitalier peut aller jusqu'\u00e0 \u20ac100<\/strong>, accident corporel jusqu'\u00e0 \u20ac25,000<\/strong>, et soins dentaires d'urgence jusqu'\u00e0 \u20ac300<\/strong>, selon les modalit\u00e9s exactes de la d\u00e9claration et de la police.<\/p>\n<\/details>\n\n\n\n

O\u00f9 puis-je voir les limites et exclusions exactes ?<\/strong><\/summary>\n

Your certificate and full policy documents show the benefit schedule, definitions, conditions and exclusions. Always read those documents carefully before booking and before travelling.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
Je ne vois pas le formulaire de r\u00e9servation. Que dois-je faire ?<\/strong><\/summary>\n

Essayez un navigateur diff\u00e9rent, actualisez la page et d\u00e9sactivez temporairement les bloqueurs de scripts ou les extensions de confidentialit\u00e9 pour la page de r\u00e9servation.<\/p>\n<\/details>\n\n\n\n

Je n'ai pas re\u00e7u mon e-mail. Que dois-je faire ?<\/strong><\/summary>\n

V\u00e9rifiez d'abord votre dossier spam ou courrier ind\u00e9sirable. S'il ne s'y trouve pas, contactez StudySafe avec votre nom complet et votre r\u00e9f\u00e9rence de r\u00e9servation si disponible.<\/p>\n<\/details>\n\n\n\n

My host company asked for proof of insurance. What should I provide?<\/strong><\/summary>\n

Utilisez votre certificat d'assurance et tout document de police justificatif \u00e9mis avec votre commande.<\/p>\n<\/details>\n\n\n\n

Dois-je accepter les conditions g\u00e9n\u00e9rales et les politiques pour r\u00e9server ?<\/strong><\/summary>\n

Yes. You will be asked to confirm that you have read and accepted the relevant terms, policies and insurance documents during checkout.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
Qu'est-ce qu'une attestation d'assurance ?<\/strong><\/summary>\n

It is the document that confirms your policy number, insured person details, programme or internship details, and your period of insurance.<\/p>\n<\/details>\n\n\n\n

Quels documents devrais-je lire avant de voyager ?<\/strong><\/summary>\n

Read your certificate of insurance, the product summary document and the full policy wording. Together they explain what is covered, what is not covered and how claims work.<\/p>\n<\/details>\n\n\n\n

J'ai entr\u00e9 de mauvaises informations. Puis-je les corriger ?<\/strong><\/summary>\n

Contactez StudySafe d\u00e8s que possible. Certaines corrections peuvent \u00eatre possibles avant la publication des documents, tandis que d'autres peuvent n\u00e9cessiter une r\u00e9\u00e9mission en fonction de la modification.<\/p>\n<\/details>\n\n\n\n

Qui dois-je contacter si j'ai des questions concernant ma police d'assurance ?<\/strong><\/summary>\n

Contactez StudySafe pour les r\u00e9servations et les questions relatives aux documents. Si vous avez besoin d'une aide m\u00e9dicale urgente pendant votre voyage, utilisez le num\u00e9ro d'assistance d'urgence disponible 24h\/24 et 7j\/7 indiqu\u00e9 dans vos documents.<\/p>\n<\/details>\n\n\n\n

O\u00f9 puis-je trouver vos politiques, telles que la politique de confidentialit\u00e9 et les conditions d'utilisation ?<\/strong><\/summary>\n

Ils sont disponibles dans la section Juridique du site web.<\/p>\n<\/details>\n\n\n\n

Que dois-je lire avant de r\u00e9server ?<\/strong><\/summary>\n

You should read the Important Information & Insurance Documents page before booking. It brings together the main eligibility points, key product facts, claims and emergency support information, and links to the applicable insurance documents, including the IPID and Full Policy Wording.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Everything interns ask before booking Frequently Asked Questions Clear answers on eligibility, emergency medical cover, claims, key limits, payments, and policy documents for international interns travelling to Ireland for a professional internship, placement or traineeship.<\/p>","protected":false},"author":1,"featured_media":0,"parent":2163,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-2154","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/studysafe.travel\/fr\/wp-json\/wp\/v2\/pages\/2154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studysafe.travel\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studysafe.travel\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studysafe.travel\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/studysafe.travel\/fr\/wp-json\/wp\/v2\/comments?post=2154"}],"version-history":[{"count":5,"href":"https:\/\/studysafe.travel\/fr\/wp-json\/wp\/v2\/pages\/2154\/revisions"}],"predecessor-version":[{"id":2177,"href":"https:\/\/studysafe.travel\/fr\/wp-json\/wp\/v2\/pages\/2154\/revisions\/2177"}],"up":[{"embeddable":true,"href":"https:\/\/studysafe.travel\/fr\/wp-json\/wp\/v2\/pages\/2163"}],"wp:attachment":[{"href":"https:\/\/studysafe.travel\/fr\/wp-json\/wp\/v2\/media?parent=2154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}