{"id":2154,"date":"2026-05-13T15:08:35","date_gmt":"2026-05-13T15:08:35","guid":{"rendered":"https:\/\/studysafe.travel\/?page_id=2154"},"modified":"2026-05-14T09:32:03","modified_gmt":"2026-05-14T09:32:03","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/studysafe.travel\/pt\/im-going-to-ireland\/interns\/first-registration\/faqs\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"
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<\/div>\n\n\n\n
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Everything interns ask before booking<\/h5>\n\n\n\n

Perguntas Frequentes<\/h1>\n\n\n\n

Clear answers on eligibility, emergency medical cover, claims, key limits, payments, and policy documents for international interns travelling to Ireland for a professional internship, placement or traineeship.<\/p>\n\n\n

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<\/path><\/svg>Perguntas Gerais<\/span><\/div><\/div>
<\/path><\/svg>Cobertura<\/span><\/div><\/div>
<\/path><\/svg>Elegibilidade<\/span><\/div><\/div>
<\/path><\/svg>Reserva e Pagamento<\/span><\/div><\/div>
<\/path><\/svg>Planos, Datas e Escopo<\/span><\/div><\/div>
<\/path><\/svg>Reivindica\u00e7\u00f5es e Suporte<\/span><\/div><\/div>
<\/path><\/svg>Limites e Excedentes Chave<\/span><\/div><\/div>
<\/path><\/svg>Solu\u00e7\u00e3o de problemas<\/span><\/div><\/div>
<\/path><\/svg>Documentos e Jur\u00eddico<\/span><\/div><\/div><\/div><\/div>
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O que \u00e9 StudySafe?<\/strong><\/summary>\n

StudySafe helps international travellers access suitable insurance routes before going abroad for study, internships, training placements or related international experiences.<\/p>\n<\/details>\n\n\n\n

Is this page for interns only?<\/strong><\/summary>\n

Yes. This route is designed for international interns travelling to Ireland for an internship, professional placement, work experience, traineeship or similar temporary programme.<\/p>\n<\/details>\n\n\n\n

Can students use this route?<\/strong><\/summary>\n

If you are travelling mainly for a higher education, university or college programme, you should use the student route instead. This page is focused on interns and placement participants.<\/p>\n<\/details>\n\n\n\n

Este \u00e9 um plano de sa\u00fade privado?<\/strong><\/summary>\n

No. This is medical expenses travel insurance. It is designed mainly for eligible emergency medical situations and defined travel-related benefits, not routine private healthcare.<\/p>\n<\/details>\n\n\n\n

Este plano inclui cancelamento ou interrup\u00e7\u00e3o?<\/strong><\/summary>\n

This route is focused on Multirisk benefits. It may include limited rearrangement before departure, but it should not be presented as full cancellation or curtailment cover.<\/p>\n<\/details>\n\n\n\n

Este plano cobre bagagem ou pertences pessoais?<\/strong><\/summary>\n

No. This page is focused on medical expenses and defined Multirisk benefits. It does not include baggage, belongings or personal possessions cover.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Do que esta pol\u00edtica trata, em termos simples?<\/strong><\/summary>\n

Eligible emergency medical expenses if you become suddenly ill or injured while in Ireland, plus emergency assistance, medically necessary repatriation and defined benefits such as personal liability, personal accident and hospital benefit.<\/p>\n<\/details>\n\n\n\n

Esta cobertura \u00e9 para emerg\u00eancias ou para cuidados de sa\u00fade de rotina?<\/strong><\/summary>\n

It is mainly for unexpected emergencies. Routine check-ups, elective care, ongoing treatment and non-urgent healthcare are generally outside the purpose of this cover.<\/p>\n<\/details>\n\n\n\n

Quais despesas m\u00e9dicas de emerg\u00eancia podem ser inclu\u00eddas?<\/strong><\/summary>\n

Eligible emergency treatment may include hospital care, urgent doctor visits, necessary tests, ambulance costs and prescribed medication related to a covered emergency, subject to limits and policy conditions.<\/p>\n<\/details>\n\n\n\n

As condi\u00e7\u00f5es m\u00e9dicas pr\u00e9-existentes s\u00e3o cobertas?<\/strong><\/summary>\n

In general, no. Pre-existing conditions are usually excluded unless they are specifically accepted under the policy wording or included in the accepted conditions list.<\/p>\n<\/details>\n\n\n\n

O atendimento odontol\u00f3gico de emerg\u00eancia est\u00e1 inclu\u00eddo?<\/strong><\/summary>\n

Emergency dental treatment for immediate pain relief may be covered up to the policy limit, provided the claim meets the policy conditions.<\/p>\n<\/details>\n\n\n\n

A ap\u00f3lice inclui repatria\u00e7\u00e3o?<\/strong><\/summary>\n

Sim. Repatria\u00e7\u00e3o e certas despesas de emerg\u00eancia relacionadas podem ser cobertas quando clinicamente necess\u00e1rias e tratadas de acordo com as condi\u00e7\u00f5es da ap\u00f3lice.<\/p>\n<\/details>\n\n\n\n

Existe um m\u00e9dico online ou servi\u00e7o de telemedicina?<\/strong><\/summary>\n

Yes. Digital Doctor or telemedicine support may be available for suitable non-emergency medical issues, depending on the assistance process shown in your documents.<\/p>\n<\/details>\n\n\n\n

As prescri\u00e7\u00f5es s\u00e3o cobertas?<\/strong><\/summary>\n

Prescriptions may be covered when related to a new covered condition. Prescriptions for pre-existing or ongoing conditions are generally not included.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Para quem este plano foi desenvolvido?<\/strong><\/summary>\n

It is designed for international interns travelling to Ireland for a temporary internship, professional placement, traineeship, work experience or similar recognised programme.<\/p>\n<\/details>\n\n\n\n

Do I need a valid visa or immigration permission?<\/strong><\/summary>\n

Yes. You must hold the visa, immigration permission or legal basis required for your stay in Ireland for the full insured period.<\/p>\n<\/details>\n\n\n\n

Existe limite de idade?<\/strong><\/summary>\n

Yes. You must meet the age requirements shown in the policy documents. For this route, the insured person must be under 75 on the cover start date.<\/p>\n<\/details>\n\n\n\n

O seguro se aplica ao meu pa\u00eds?<\/strong><\/summary>\n

No. There is no cover in your home country during the insured period.<\/p>\n<\/details>\n\n\n\n

Are holidays covered during my internship?<\/strong><\/summary>\n

Holidays may be covered only within the rules and limits of the policy. For this route, holidays are limited to a maximum of 21 consecutive days within the insured period.<\/p>\n<\/details>\n\n\n\n

Os avisos de viagem afetam a cobertura?<\/strong><\/summary>\n

Sim. Se restri\u00e7\u00f5es ou avisos oficiais de viagem se aplicarem de forma a afetar sua viagem, a cobertura pode ser restrita ou indispon\u00edvel.<\/p>\n<\/details>\n\n\n\n

Meus dados pessoais precisam corresponder aos meus documentos oficiais?<\/strong><\/summary>\n

Yes. Your full name, date of birth, passport details, internship details and policy dates should be accurate and consistent with your official documents.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Como eu reservo?<\/strong><\/summary>\n

Choose the option that matches your internship stay in Ireland, complete the booking form carefully, upload the required internship, placement or host organisation document, and pay securely online.<\/p>\n<\/details>\n\n\n\n

What document do I need to upload?<\/strong><\/summary>\n

You may be asked to upload an internship confirmation, placement letter, host company letter, training agreement or another document confirming your internship or placement in Ireland.<\/p>\n<\/details>\n\n\n\n

Com quanta anteced\u00eancia posso comprar?<\/strong><\/summary>\n

You can generally buy before your departure. Early booking is recommended so your details and dates can be checked before you travel.<\/p>\n<\/details>\n\n\n\n

Quais documentos receberei?<\/strong><\/summary>\n

You should receive your certificate of insurance together with the key policy documents that explain benefits, limits, exclusions and claims steps.<\/p>\n<\/details>\n\n\n\n

Quanto tempo leva para eu receber meus documentos?<\/strong><\/summary>\n

In most cases, documents are issued by email after successful payment, subject to correct details, required documents and final processing checks.<\/p>\n<\/details>\n\n\n\n

Posso pagar com cart\u00e3o?<\/strong><\/summary>\n

Sim. Voc\u00ea pode pagar online com cart\u00e3o de cr\u00e9dito ou d\u00e9bito.<\/p>\n<\/details>\n\n\n\n

Posso pagar parcelado?<\/strong><\/summary>\n

N\u00e3o. Este \u00e9 um pagamento \u00fanico.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Qual op\u00e7\u00e3o devo escolher?<\/strong><\/summary>\n

Choose the option that matches your internship or placement duration in Ireland. Your policy dates should reflect your intended insured period abroad.<\/p>\n<\/details>\n\n\n\n

Quais dura\u00e7\u00f5es est\u00e3o geralmente dispon\u00edveis?<\/strong><\/summary>\n

The available duration depends on the options shown at checkout. Always choose the one that best matches your internship period and travel dates.<\/p>\n<\/details>\n\n\n\n

Quando come\u00e7a a cobertura?<\/strong><\/summary>\n

A cobertura come\u00e7a a partir da data de in\u00edcio da cobertura mostrada em seu certificado de seguro, desde que sua reserva tenha sido processada com sucesso e seus documentos tenham sido emitidos.<\/p>\n<\/details>\n\n\n\n

A ap\u00f3lice pode ser retroagida?<\/strong><\/summary>\n

N\u00e3o. A ap\u00f3lice n\u00e3o pode ter efeito retroativo.<\/p>\n<\/details>\n\n\n\n

Posso comprar depois que minha viagem j\u00e1 come\u00e7ou?<\/strong><\/summary>\n

Sometimes yes, but there is no backdating. If you already travelled without continuous prior cover, a waiting period may apply before protection starts.<\/p>\n<\/details>\n\n\n\n

Can I use this route for a study programme?<\/strong><\/summary>\n

No. This route is for interns and placement participants. If your main purpose is university, college or higher education study, use the student route instead.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Como fa\u00e7o para fazer uma reclama\u00e7\u00e3o?<\/strong><\/summary>\n

Siga as instru\u00e7\u00f5es de sinistro em seus documentos de ap\u00f3lice e envie o sinistro com todas as evid\u00eancias de suporte o mais r\u00e1pido poss\u00edvel ap\u00f3s o ocorrido.<\/p>\n<\/details>\n\n\n\n

Quais documentos eu geralmente preciso para um pedido de reembolso m\u00e9dico?<\/strong><\/summary>\n

Usually a medical report or certificate, itemised invoice, receipts or proof of payment, and prescriptions where relevant. Keep all documents from the start.<\/p>\n<\/details>\n\n\n\n

Preciso entrar em contato com o atendimento de emerg\u00eancia antes da interna\u00e7\u00e3o hospitalar?<\/strong><\/summary>\n

Yes. If hospitalisation, inpatient treatment or repatriation may be needed, contact the 24\/7 emergency assistance line before incurring inpatient expenses whenever possible.<\/p>\n<\/details>\n\n\n\n

O que devo fazer se precisar de um m\u00e9dico, mas n\u00e3o estiver sendo hospitalizado?<\/strong><\/summary>\n

For non-hospital cases, you can usually go to the nearest clinic or doctor, pay the cost, keep the documents and then request reimbursement if the case is eligible.<\/p>\n<\/details>\n\n\n\n

Posso usar telemedicina primeiro?<\/strong><\/summary>\n

Yes. For suitable non-hospital cases, contact the assistance service shown in your documents and ask whether Digital Doctor or telemedicine is appropriate for your case.<\/p>\n<\/details>\n\n\n\n

Quais idiomas est\u00e3o dispon\u00edveis no servi\u00e7o de assist\u00eancia?<\/strong><\/summary>\n

Support may be available in English, Spanish, Italian and German, depending on the assistance service and case type.<\/p>\n<\/details>\n\n\n\n

Quanto tempo levam os pedidos?<\/strong><\/summary>\n

Depende da complexidade do caso e da completude de seus documentos. Informa\u00e7\u00f5es faltantes s\u00e3o um dos principais motivos de atrasos.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Qual \u00e9 o limite m\u00e1ximo de emerg\u00eancia m\u00e9dica?<\/strong><\/summary>\n

Emergency medical, repatriation and related covered expenses may be insured up to \u20ac10,000,000<\/strong>, sujeito \u00e0 reda\u00e7\u00e3o da ap\u00f3lice.<\/p>\n<\/details>\n\n\n\n

O que \u00e9 o excesso?<\/strong><\/summary>\n

O excesso \u00e9 o valor que voc\u00ea paga em rela\u00e7\u00e3o a uma sinistro eleg\u00edvel antes que a ap\u00f3lice contribua. Para este produto da Irlanda, o excesso padr\u00e3o \u00e9 \u20ac80<\/strong> nas se\u00e7\u00f5es relevantes.<\/p>\n<\/details>\n\n\n\n

Quando se aplica o excesso?<\/strong><\/summary>\n

Geralmente se aplica por sinistro ou reclama\u00e7\u00e3o na se\u00e7\u00e3o a que voc\u00ea est\u00e1 recorrendo, conforme estabelecido na ap\u00f3lice.<\/p>\n<\/details>\n\n\n\n

Qual \u00e9 o limite de responsabilidade pessoal?<\/strong><\/summary>\n

O limite de responsabilidade pessoal pode ser de at\u00e9 \u20ac2,000,000<\/strong>, subject to the section rules, exclusions and excess.<\/p>\n<\/details>\n\n\n\n

What are the hospital benefit, personal accident and emergency dental limits?<\/strong><\/summary>\n

O benef\u00edcio hospitalar pode ser de at\u00e9 \u20ac100<\/strong>, acidente pessoal at\u00e9 \u20ac25,000<\/strong>, e atendimento odontol\u00f3gico de emerg\u00eancia at\u00e9 \u20ac300<\/strong>, dependendo da reivindica\u00e7\u00e3o exata e das condi\u00e7\u00f5es da ap\u00f3lice.<\/p>\n<\/details>\n\n\n\n

Onde posso ver os limites e exclus\u00f5es exatos?<\/strong><\/summary>\n

Your certificate and full policy documents show the benefit schedule, definitions, conditions and exclusions. Always read those documents carefully before booking and before travelling.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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N\u00e3o vejo o formul\u00e1rio de reserva. O que devo fazer?<\/strong><\/summary>\n

Tente um navegador diferente, atualize a p\u00e1gina e desabilite temporariamente bloqueadores de script ou extens\u00f5es de privacidade para a p\u00e1gina de reserva.<\/p>\n<\/details>\n\n\n\n

Eu n\u00e3o recebi meu e-mail. O que devo fazer?<\/strong><\/summary>\n

Verifique sua pasta de spam ou lixo eletr\u00f4nico primeiro. Se n\u00e3o estiver l\u00e1, entre em contato com a StudySafe com seu nome completo e n\u00famero de reserva, se dispon\u00edvel.<\/p>\n<\/details>\n\n\n\n

My host company asked for proof of insurance. What should I provide?<\/strong><\/summary>\n

Use seu certificado de seguro e quaisquer documentos de ap\u00f3lice de suporte emitidos com o seu pedido.<\/p>\n<\/details>\n\n\n\n

Voc\u00ea tem que aceitar os termos e pol\u00edticas para reservar?<\/strong><\/summary>\n

Yes. You will be asked to confirm that you have read and accepted the relevant terms, policies and insurance documents during checkout.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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O que \u00e9 o certificado de seguro?<\/strong><\/summary>\n

It is the document that confirms your policy number, insured person details, programme or internship details, and your period of insurance.<\/p>\n<\/details>\n\n\n\n

Quais documentos devo ler antes de viajar?<\/strong><\/summary>\n

Read your certificate of insurance, the product summary document and the full policy wording. Together they explain what is covered, what is not covered and how claims work.<\/p>\n<\/details>\n\n\n\n

Entrei com os detalhes errados. Posso corrigi-los?<\/strong><\/summary>\n

Entre em contato com a StudySafe o mais r\u00e1pido poss\u00edvel. Algumas corre\u00e7\u00f5es podem ser poss\u00edveis antes da emiss\u00e3o dos documentos, enquanto outras podem exigir uma reemiss\u00e3o dependendo da altera\u00e7\u00e3o.<\/p>\n<\/details>\n\n\n\n

Quem devo contatar se tiver d\u00favidas sobre minha ap\u00f3lice?<\/strong><\/summary>\n

Entre em contato com a StudySafe para d\u00favidas sobre reservas e documentos. Se precisar de ajuda m\u00e9dica urgente durante sua viagem, use o n\u00famero de assist\u00eancia de emerg\u00eancia 24 horas mostrado em seus documentos.<\/p>\n<\/details>\n\n\n\n

Onde posso encontrar suas pol\u00edticas, como Privacidade e Termos?<\/strong><\/summary>\n

Eles est\u00e3o dispon\u00edveis na se\u00e7\u00e3o Jur\u00eddico do site.<\/p>\n<\/details>\n\n\n\n

O que devo ler antes de reservar?<\/strong><\/summary>\n

You should read the Important Information & Insurance Documents page before booking. It brings together the main eligibility points, key product facts, claims and emergency support information, and links to the applicable insurance documents, including the IPID and Full Policy Wording.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Everything interns ask before booking Frequently Asked Questions Clear answers on eligibility, emergency medical cover, claims, key limits, payments, and policy documents for international interns travelling to Ireland for a professional internship, placement or traineeship.<\/p>","protected":false},"author":1,"featured_media":0,"parent":2163,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-2154","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/studysafe.travel\/pt\/wp-json\/wp\/v2\/pages\/2154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studysafe.travel\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studysafe.travel\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studysafe.travel\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/studysafe.travel\/pt\/wp-json\/wp\/v2\/comments?post=2154"}],"version-history":[{"count":5,"href":"https:\/\/studysafe.travel\/pt\/wp-json\/wp\/v2\/pages\/2154\/revisions"}],"predecessor-version":[{"id":2177,"href":"https:\/\/studysafe.travel\/pt\/wp-json\/wp\/v2\/pages\/2154\/revisions\/2177"}],"up":[{"embeddable":true,"href":"https:\/\/studysafe.travel\/pt\/wp-json\/wp\/v2\/pages\/2163"}],"wp:attachment":[{"href":"https:\/\/studysafe.travel\/pt\/wp-json\/wp\/v2\/media?parent=2154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}