Sometimes yes, but it depends on the product and the type of case. Some student cover routes include access to a virtual doctor or telemedicine support service, especially for simple medical questions, mild respiratory symptoms, common illnesses, or basic treatment guidance.
Telemedicine can be useful when you need help quickly but may not need a physical examination straight away. It may also help with advice, triage, or prescriptions where that service is available. However, it is not a substitute for hospital care, imaging, lab work, or emergency treatment.
A good rule is this: use telemedicine for simple, non-life-threatening issues. Use emergency assistance or in-person treatment for anything severe, worsening, or likely to need hospital care.