Everything interns ask before booking
常见问题解答
Clear answers on eligibility, emergency medical cover, claims, key limits, payments, and policy documents for international interns travelling to Ireland for a professional internship, placement or traineeship.
StudySafe是什么?
StudySafe helps international travellers access suitable insurance routes before going abroad for study, internships, training placements or related international experiences.
Is this page for interns only?
Yes. This route is designed for international interns travelling to Ireland for an internship, professional placement, work experience, traineeship or similar temporary programme.
Can students use this route?
If you are travelling mainly for a higher education, university or college programme, you should use the student route instead. This page is focused on interns and placement participants.
这是私人健康保险吗?
No. This is medical expenses travel insurance. It is designed mainly for eligible emergency medical situations and defined travel-related benefits, not routine private healthcare.
该计划是否包含取消或缩减?
This route is focused on Multirisk benefits. It may include limited rearrangement before departure, but it should not be presented as full cancellation or curtailment cover.
此计划是否包含行李或个人物品?
No. This page is focused on medical expenses and defined Multirisk benefits. It does not include baggage, belongings or personal possessions cover.
这项政策涵盖了什么?
Eligible emergency medical expenses if you become suddenly ill or injured while in Ireland, plus emergency assistance, medically necessary repatriation and defined benefits such as personal liability, personal accident and hospital benefit.
这项保险是用于紧急情况还是常规医疗保健?
It is mainly for unexpected emergencies. Routine check-ups, elective care, ongoing treatment and non-urgent healthcare are generally outside the purpose of this cover.
紧急医疗费用可能包括哪些内容?
Eligible emergency treatment may include hospital care, urgent doctor visits, necessary tests, ambulance costs and prescribed medication related to a covered emergency, subject to limits and policy conditions.
是否包含既有病症?
In general, no. Pre-existing conditions are usually excluded unless they are specifically accepted under the policy wording or included in the accepted conditions list.
是否包含紧急牙科服务?
Emergency dental treatment for immediate pain relief may be covered up to the policy limit, provided the claim meets the policy conditions.
政策是否包含遣返?
是的。在医疗必要且符合保单条件的情况下,可能会涵盖遣返及某些相关的紧急费用。.
有在线医生或远程医疗服务吗?
Yes. Digital Doctor or telemedicine support may be available for suitable non-emergency medical issues, depending on the assistance process shown in your documents.
处方药报销吗?
Prescriptions may be covered when related to a new covered condition. Prescriptions for pre-existing or ongoing conditions are generally not included.
这个计划是为谁设计的?
It is designed for international interns travelling to Ireland for a temporary internship, professional placement, traineeship, work experience or similar recognised programme.
Do I need a valid visa or immigration permission?
Yes. You must hold the visa, immigration permission or legal basis required for your stay in Ireland for the full insured period.
有年龄限制吗?
Yes. You must meet the age requirements shown in the policy documents. For this route, the insured person must be under 75 on the cover start date.
您的保单是否在我的祖国生效?
No. There is no cover in your home country during the insured period.
Are holidays covered during my internship?
Holidays may be covered only within the rules and limits of the policy. For this route, holidays are limited to a maximum of 21 consecutive days within the insured period.
旅行警告会影响承保吗?
是的。如果官方旅行限制或旅行建议以影响您旅行的方式适用,则保障范围可能会受到限制或不可用。.
我的个人详细信息需要与官方证件上的信息一致吗?
Yes. Your full name, date of birth, passport details, internship details and policy dates should be accurate and consistent with your official documents.
如何预订?
Choose the option that matches your internship stay in Ireland, complete the booking form carefully, upload the required internship, placement or host organisation document, and pay securely online.
What document do I need to upload?
You may be asked to upload an internship confirmation, placement letter, host company letter, training agreement or another document confirming your internship or placement in Ireland.
我能提前多久购买?
You can generally buy before your departure. Early booking is recommended so your details and dates can be checked before you travel.
您将收到哪些文件?
You should receive your certificate of insurance together with the key policy documents that explain benefits, limits, exclusions and claims steps.
我的文件需要多长时间才能收到?
In most cases, documents are issued by email after successful payment, subject to correct details, required documents and final processing checks.
我可以用卡支付吗?
是的,您可以在线使用信用卡或借记卡支付。.
我可以用分期付款吗?
不,这是一次性付款。.
我应该选择哪个选项?
Choose the option that matches your internship or placement duration in Ireland. Your policy dates should reflect your intended insured period abroad.
通常提供哪些时长?
The available duration depends on the options shown at checkout. Always choose the one that best matches your internship period and travel dates.
保险什么时候开始?
保险期从您的保险凭证上显示的保险开始日期开始,前提是您的预订已成功处理并且您的文件已签发。.
保单可以追溯生效吗?
不,保单不能追溯生效。.
我可以在旅程开始后购买吗?
Sometimes yes, but there is no backdating. If you already travelled without continuous prior cover, a waiting period may apply before protection starts.
Can I use this route for a study programme?
No. This route is for interns and placement participants. If your main purpose is university, college or higher education study, use the student route instead.
我该如何提出索赔?
请尽快遵循您的保单文件中的索赔说明,并附上所有支持性证据提交索赔。.
您通常需要准备哪些文件来申请医疗报销?
Usually a medical report or certificate, itemised invoice, receipts or proof of payment, and prescriptions where relevant. Keep all documents from the start.
入院前是否需要联系紧急救助?
Yes. If hospitalisation, inpatient treatment or repatriation may be needed, contact the 24/7 emergency assistance line before incurring inpatient expenses whenever possible.
如果我需要看医生但不需要住院,我该怎么办?
For non-hospital cases, you can usually go to the nearest clinic or doctor, pay the cost, keep the documents and then request reimbursement if the case is eligible.
我能先用远程医疗吗?
Yes. For suitable non-hospital cases, contact the assistance service shown in your documents and ask whether Digital Doctor or telemedicine is appropriate for your case.
助理服务提供哪些语言?
Support may be available in English, Spanish, Italian and German, depending on the assistance service and case type.
索赔需要多长时间?
这取决于案件的复杂程度以及您的文件有多齐全。信息不全是一个导致延误的主要原因。.
最高紧急医疗限额是多少?
Emergency medical, repatriation and related covered expenses may be insured up to €10,000,000, ,以保单条款为准。.
什么是多余的?
额外费用是您在保单开始赔付前,为符合条件的索赔所支付的金额。对于这款爱尔兰产品,标准的额外费用是 €80 在相关章节。.
什么时候适用免赔额?
它通常适用于保单条款中列明的、您所申报的每一笔事故或索赔。.
个人责任限额
个人责任限额最高可达 €2,000,000, subject to the section rules, exclusions and excess.
What are the hospital benefit, personal accident and emergency dental limits?
医院福利最高可达 €100, ,个人意外伤害最高 €25,000, ,包括紧急牙科急诊,最高可达 €300, ,具体取决于具体的要求和保单条款。.
我可以在哪里看到具体的限制和排除项?
Your certificate and full policy documents show the benefit schedule, definitions, conditions and exclusions. Always read those documents carefully before booking and before travelling.
我没有看到预订表。我该怎么办?
尝试使用其他浏览器,刷新页面,并暂时禁用预订页面的脚本拦截器或隐私扩展程序。.
我没有收到我的电子邮件。我该怎么办?
请先检查您的垃圾邮件或杂物邮件文件夹。如果不在那里,请联系StudySafe,并提供您的全名和预订参考号(如果可用)。.
My host company asked for proof of insurance. What should I provide?
请随您的订单附上保险凭证以及任何支持性保单文件。.
预订是否必须接受条款和政策?
Yes. You will be asked to confirm that you have read and accepted the relevant terms, policies and insurance documents during checkout.
保险证明
It is the document that confirms your policy number, insured person details, programme or internship details, and your period of insurance.
旅行前我应该阅读哪些文件?
Read your certificate of insurance, the product summary document and the full policy wording. Together they explain what is covered, what is not covered and how claims work.
我填错了信息。我可以更正它们吗?
请尽快联系StudySafe。一些修改可能可以在文件发放前完成,而另一些修改可能需要根据更改情况重新发放。.
如果您对我的保单有疑问,应该联系谁?
如需预订和文件相关问题,请联系StudySafe。如果在旅途中需要紧急医疗救助,请拨打文件上显示的24/7紧急援助电话。.
您可以在哪里找到我们的隐私政策和条款等政策?
它们可以在网站的法律部分找到。.
预订前我应该读些什么?
You should read the Important Information & Insurance Documents page before booking. It brings together the main eligibility points, key product facts, claims and emergency support information, and links to the applicable insurance documents, including the IPID and Full Policy Wording.
