Everything interns ask before booking
Preguntas Frecuentes
Clear answers on eligibility, emergency medical cover, claims, key limits, payments, and policy documents for international interns travelling to Ireland for a professional internship, placement or traineeship.
ยฟQuรฉ es StudySafe?
StudySafe helps international travellers access suitable insurance routes before going abroad for study, internships, training placements or related international experiences.
Is this page for interns only?
Yes. This route is designed for international interns travelling to Ireland for an internship, professional placement, work experience, traineeship or similar temporary programme.
Can students use this route?
If you are travelling mainly for a higher education, university or college programme, you should use the student route instead. This page is focused on interns and placement participants.
ยฟEs este seguro de salud privado?
No. This is medical expenses travel insurance. It is designed mainly for eligible emergency medical situations and defined travel-related benefits, not routine private healthcare.
ยฟEste plan incluye cancelaciรณn o interrupciรณn?
This route is focused on Multirisk benefits. It may include limited rearrangement before departure, but it should not be presented as full cancellation or curtailment cover.
ยฟEste plan cubre equipaje o pertenencias personales?
No. This page is focused on medical expenses and defined Multirisk benefits. It does not include baggage, belongings or personal possessions cover.
ยฟDe quรฉ trata esta pรณliza en tรฉrminos sencillos?
Eligible emergency medical expenses if you become suddenly ill or injured while in Ireland, plus emergency assistance, medically necessary repatriation and defined benefits such as personal liability, personal accident and hospital benefit.
ยฟEsta cobertura es para emergencias o atenciรณn mรฉdica de rutina?
It is mainly for unexpected emergencies. Routine check-ups, elective care, ongoing treatment and non-urgent healthcare are generally outside the purpose of this cover.
Los gastos mรฉdicos de emergencia pueden incluir:
Eligible emergency treatment may include hospital care, urgent doctor visits, necessary tests, ambulance costs and prescribed medication related to a covered emergency, subject to limits and policy conditions.
ยฟSe cubren las condiciones mรฉdicas preexistentes?
In general, no. Pre-existing conditions are usually excluded unless they are specifically accepted under the policy wording or included in the accepted conditions list.
ยฟSe incluye la atenciรณn dental de emergencia?
Emergency dental treatment for immediate pain relief may be covered up to the policy limit, provided the claim meets the policy conditions.
ยฟLa pรณliza incluye repatriaciรณn?
Sรญ. La repatriaciรณn y ciertos gastos de emergencia relacionados pueden estar cubiertos cuando sean mรฉdicamente necesarios y se gestionen de acuerdo con las condiciones de la pรณliza.
ยฟHay un doctor en lรญnea o servicio de telemedicina?
Yes. Digital Doctor or telemedicine support may be available for suitable non-emergency medical issues, depending on the assistance process shown in your documents.
ยฟEstรกn cubiertas las recetas?
Prescriptions may be covered when related to a new covered condition. Prescriptions for pre-existing or ongoing conditions are generally not included.
ยฟPara quiรฉn estรก diseรฑado este plan?
It is designed for international interns travelling to Ireland for a temporary internship, professional placement, traineeship, work experience or similar recognised programme.
Do I need a valid visa or immigration permission?
Yes. You must hold the visa, immigration permission or legal basis required for your stay in Ireland for the full insured period.
ยฟHay un lรญmite de edad?
Yes. You must meet the age requirements shown in the policy documents. For this route, the insured person must be under 75 on the cover start date.
ยฟLa cobertura se aplica en mi paรญs de origen?
No. There is no cover in your home country during the insured period.
Are holidays covered during my internship?
Holidays may be covered only within the rules and limits of the policy. For this route, holidays are limited to a maximum of 21 consecutive days within the insured period.
ยฟLos avisos de viaje afectan la cobertura?
Sรญ. Si las restricciones o avisos de viaje oficiales se aplican de manera que afecten su viaje, la cobertura puede estar restringida o no disponible.
ยฟMis datos personales deben coincidir con mis documentos oficiales?
Yes. Your full name, date of birth, passport details, internship details and policy dates should be accurate and consistent with your official documents.
ยฟCรณmo reservo?
Choose the option that matches your internship stay in Ireland, complete the booking form carefully, upload the required internship, placement or host organisation document, and pay securely online.
What document do I need to upload?
You may be asked to upload an internship confirmation, placement letter, host company letter, training agreement or another document confirming your internship or placement in Ireland.
ยฟCon cuรกnta antelaciรณn puedo comprar?
You can generally buy before your departure. Early booking is recommended so your details and dates can be checked before you travel.
ยฟQuรฉ documentos recibirรฉ?
You should receive your certificate of insurance together with the key policy documents that explain benefits, limits, exclusions and claims steps.
ยฟCuรกnto tiempo tardarรฉ en recibir mis documentos?
In most cases, documents are issued by email after successful payment, subject to correct details, required documents and final processing checks.
ยฟPuedo pagar con tarjeta?
Sรญ. Puede pagar en lรญnea con tarjeta de crรฉdito o dรฉbito.
ยฟPuedo pagar a plazos?
No. Este es un pago รบnico.
ยฟQuรฉ opciรณn deberรญa elegir?
Choose the option that matches your internship or placement duration in Ireland. Your policy dates should reflect your intended insured period abroad.
ยฟQuรฉ duraciones suelen estar disponibles?
The available duration depends on the options shown at checkout. Always choose the one that best matches your internship period and travel dates.
ยฟCuรกndo empieza la cobertura?
La cobertura comienza en la fecha de inicio de la cobertura que se muestra en su certificado de seguro, siempre que su reserva se haya procesado correctamente y se hayan emitido sus documentos.
ยฟSe puede dar efecto retroactivo a la pรณliza?
No. La pรณliza no puede ser retroactiva.
ยฟPuedo comprar despuรฉs de que mi viaje ya haya comenzado?
Sometimes yes, but there is no backdating. If you already travelled without continuous prior cover, a waiting period may apply before protection starts.
Can I use this route for a study programme?
No. This route is for interns and placement participants. If your main purpose is university, college or higher education study, use the student route instead.
ยฟCรณmo hago una reclamaciรณn?
Siga las instrucciones de reclamaciรณn en sus documentos de pรณliza y presente la reclamaciรณn con toda la evidencia de respaldo lo antes posible despuรฉs del incidente.
ยฟQuรฉ documentos necesito generalmente para una reclamaciรณn mรฉdica?
Usually a medical report or certificate, itemised invoice, receipts or proof of payment, and prescriptions where relevant. Keep all documents from the start.
ยฟNecesito contactar a asistencia de emergencia antes de la admisiรณn al hospital?
Yes. If hospitalisation, inpatient treatment or repatriation may be needed, contact the 24/7 emergency assistance line before incurring inpatient expenses whenever possible.
Quรฉ debo hacer si necesito un mรฉdico pero no estoy hospitalizado
For non-hospital cases, you can usually go to the nearest clinic or doctor, pay the cost, keep the documents and then request reimbursement if the case is eligible.
ยฟPuedo usar telemedicina primero?
Yes. For suitable non-hospital cases, contact the assistance service shown in your documents and ask whether Digital Doctor or telemedicine is appropriate for your case.
ยฟQuรฉ idiomas estรกn disponibles en el servicio de asistencia?
Support may be available in English, Spanish, Italian and German, depending on the assistance service and case type.
ยฟCuรกnto tiempo tardan las reclamaciones?
Depende de la complejidad del caso y de lo completos que sean sus documentos. La informaciรณn faltante es una de las principales razones de los retrasos.
ยฟCuรกl es el lรญmite mรกximo de atenciรณn mรฉdica de emergencia?
Emergency medical, repatriation and related covered expenses may be insured up to โฌ10,000,000, sujeto a la redacciรณn de la pรณliza.
ยฟCuรกl es el exceso?
El exceso es la cantidad que usted paga por una reclamaciรณn elegible antes de que la pรณliza contribuya. Para este producto de Irlanda, el exceso estรกndar es โฌ80 en las secciones pertinentes.
ยฟCuรกndo aplica el exceso?
Generalmente se aplica por incidente o siniestro en la secciรณn bajo la cual estรกs reclamando, tal como se establece en el anexo de la pรณliza.
ยฟCuรกl es el lรญmite de responsabilidad personal?
El lรญmite de responsabilidad personal puede ser de hasta โฌ2,000,000, subject to the section rules, exclusions and excess.
What are the hospital benefit, personal accident and emergency dental limits?
El beneficio hospitalario puede ser de hasta โฌ100, accidente personal hasta โฌ25,000, y dental de emergencia hasta โฌ300, dependiendo de la reclamaciรณn exacta y las condiciones de la pรณliza.
ยฟDรณnde puedo ver los lรญmites y exclusiones exactos?
Your certificate and full policy documents show the benefit schedule, definitions, conditions and exclusions. Always read those documents carefully before booking and before travelling.
No veo el formulario de reserva. ยฟQuรฉ debo hacer?
Prueba con un navegador diferente, actualiza la pรกgina y desactiva temporalmente los bloqueadores de scripts o extensiones de privacidad para la pรกgina de reserva.
No he recibido mi correo electrรณnico. ยฟQuรฉ debo hacer?
Revise primero su carpeta de spam o correo no deseado. Si no lo encuentra allรญ, pรณngase en contacto con StudySafe con su nombre completo y el nรบmero de referencia de su reserva, si estรก disponible.
My host company asked for proof of insurance. What should I provide?
Utilice su certificado de seguro y cualquier documento de pรณliza de apoyo emitido con su pedido.
ยฟTengo que aceptar los tรฉrminos y polรญticas para reservar?
Yes. You will be asked to confirm that you have read and accepted the relevant terms, policies and insurance documents during checkout.
ยฟQuรฉ es el certificado de seguro?
It is the document that confirms your policy number, insured person details, programme or internship details, and your period of insurance.
ยฟQuรฉ documentos deberรญa leer antes de viajar?
Read your certificate of insurance, the product summary document and the full policy wording. Together they explain what is covered, what is not covered and how claims work.
Introduje los datos incorrectos. ยฟPuedo corregirlos?
Pรณngase en contacto con StudySafe lo antes posible. Algunas correcciones pueden ser posibles antes de que se emitan los documentos, mientras que otras pueden requerir una reemisiรณn dependiendo del cambio.
ยฟA quiรฉn debo contactar si tengo preguntas sobre mi pรณliza?
Contacte a StudySafe para preguntas sobre reservas y documentos. Si necesita ayuda mรฉdica urgente durante su viaje, utilice el nรบmero de asistencia de emergencia 24/7 que figura en sus documentos.
ยฟDรณnde puedo encontrar sus polรญticas, como la de privacidad y tรฉrminos de servicio?
Estรกn disponibles en la secciรณn Legal del sitio web.
ยฟQuรฉ deberรญa leer antes de reservar?
You should read the Important Information & Insurance Documents page before booking. It brings together the main eligibility points, key product facts, claims and emergency support information, and links to the applicable insurance documents, including the IPID and Full Policy Wording.
