If the problem is urgent, treat it as urgent. Use the emergency route linked to the cover, follow local emergency instructions where necessary, and do not wait for ordinary support if the situation is serious.
If the route includes a national urgent care line or approved emergency structure, use that. If the emergency is severe or life-threatening, immediate care comes first and the paperwork comes next.
Once safe, keep records carefully. Emergency care often generates multiple documents, and they become important later.